
At OneSearch, we are committed to ensuring that our customers receive the highest quality property information available. All data we obtain is verified and put through quality assurance checks to guarantee accuracy, and our historical database allows us to carry out stringent checks to support this.
As a result of the cyber attack suffered at Gloucester City Council last December, we have recently found instances where some land charge or planning data obtained from the Local Authority may be absent from some results.
Whilst we will ensure to uphold our obligation to provide the highest quality of information, we are advising customers ordering searches in this area to consider obtaining an insurance indemnity policy to protect against any potential missing information.
For any immediate questions, please get in touch with our Customer Services team on 0800 052 0117 and we will be more than happy to assist you.
Related Articles

The Real Cost of Missing Data Pieces (…And How Our Triple Check Fixes It)

Green fields, hidden risks: Why the SiteSolutions Farm report is vital for rural land buyers

The SiteSolutions Residence report: Your key to a safer, smarter property purchase

7 reasons conveyancers choose OneSearch Prime

Landmark residential property trends report Q3 ‘25

The heart of OneSearch: The dedicated team behind our unwavering customer service

The problem-solver advantage: Why people and technology are key to our service

The support that grows with your firm: Why evolving service matters

Climate change in the property sector: A cross-market update

