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Customer Service Feedback

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Customer feedback

How did we do?

Your feedback helps us keep our service sharp. It takes under a minute, and it genuinely makes a difference to how we work.

Your rating

Overall, how would you rate our customer service?

Poor Excellent

Highlights

What stood out for you?

Select any that apply

Speed of response
Clear communication
Helpfulness of the team
Knowledge and expertise
Issue resolved effectively
Ease of getting help

Your comments

Anything you’d like to add?

Anything you would like to tell us about your customer service experience

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What our customers say

A selection of recent feedback from conveyancers and property lawyers across England and Wales.

★★★★★

“Turnaround is consistently fast and the results are always accurate. Makes our lives a lot easier.”

James Holloway

Holloway & Partners, Birmingham

★★★★★

“The team are really helpful whenever we have a query. Nothing ever feels too much trouble.”

Rachel Obi

Obi Legal, Bristol

★★★★

“We’ve been using OneSearch for years. Reliable, straightforward, and great value.”

Tom Grice

Grice Solicitors, Leeds