18 years on: what Scotland’s home reports prove about property reform
Scotland’s 18 years of experience with Home Reports suggest that upfront information can improve certainty, reduce late-stage surprises and ...
We want to hear from you – introducing our new customer feedback page
By Carol Dodd, Customer Service Manager, OneSearch At OneSearch, looking after our customers has always been at the heart of what we do. Whether you&#...
The future of customer service isn’t technology or people. It’s both.
National Customer Service Week kicks off with a question many organisations are still trying to answer: as technology becomes more capable, what ...
If your search provider disappeared tomorrow, what would your team feel?
At the end of the latest Cross Border Conveyancing Chat, OneSearch Managing Director Liz Jarvis leaves listeners with one question; how you and your ...
Four Real Risks That Could Stall Your Next Transaction
Every conveyancer knows the feeling. The file is progressing well, deadlines are manageable, and then something surfaces in the search data that ...