Landmark Information Group has today published Property Transaction Reform: What the Market Wants Next, its 2026 research into residential property transactions.
It includes insights from 250 property professionals, including 100 residential conveyancers, and 500 home movers who had bought and/or sold in the last 18 months. The research took place in August 2026 as the sector began preparing for the Government’s Home Buying and Selling Reform roadmap, published in June.
Their answers show a profession seeing real progress, while still carrying a heavy load.
Fewer additional enquiries, less chasing
The average proportion of cases needing additional enquiries, because of missing, incomplete or inaccurate upfront information, has fallen from 51% in 2024 to 43% in 2025 and 33% in 2026.
Time spent chasing is down too. Conveyancers estimate they now spend 34% of their working day chasing other parties or responding to requests for updates, compared with 41% in 2025.
Liz Jarvis, Managing Director of OneSearch, said: “The fall in additional enquiries is a meaningful improvement. But the reality is that a considerable proportion of cases still need more questioning, and spending around a third of your working day chasing is still significant.”
Earlier information is seen as the answer
More than three quarters of conveyancers (77%) identified at least one improvement to upfront information and data readiness that could improve productivity and business success.
Their clients point the same way. 95% of home movers surveyed agreed that having key property information available at the point of listing would make moving less stressful.
Ready for reform, waiting for clarity
Most conveyancers (81%) believe meaningful reform of the home buying process is long overdue, and 72% expect significant or moderate operational change from preparing for earlier buyer and seller commitment.
Fewer feel ready to act on it. Only 64% agree there is enough clarity in the roadmap to start considering the changes required.
“Firms need more clarity about the information they require” Liz added. “This includes when it needs to become available and, really importantly, how it’s going to move between the different parties. The more certainty they have around those requirements, the better placed they’ll be to look at their current processes and where they need to be.”
What the report recommends
The report sets out four priorities for a more connected transaction: closing the upfront information gap, mitigating unexpected issues, reducing chasing, and connecting the market through better information sharing and communication.
To explore the findings in full, download Property Transaction Reform: What the Market Wants Next.
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