Cookies and GDPR

I Agree OneSearch.Direct saves a small piece of information (a "cookie") on your device to allow us to gather statistics about how our visitors use our site, to distinguish customers who are logged in, and to allow us to diagnose problems customers may have using the site. If you use this website without disabling cookies in your browser, you grant us permission to store this information on your device.

If you want more information about what information we keep and how it's used, please see our Privacy Policy.

oneSearch Logo


enlightenedWin a £250 Amazon gift card AND a £250 donation to your charity of choice!enlightened
 

 

Our Data

Data Quality is our key strength and distinguishes us from councils and other personal search suppliers. It is crucial in supporting your own risk management practices.

The accuracy of our data, and quality check methodology, means our claims history is impeccable.

We have invested over £10 million in our datasets and technology.

 


Our Methodology

 

Search

We meticulously search through every local newspaper, public notice register and committee meeting document for all council areas in England & Wales to garner relevant data.

Capture

We capture data at every stage, from initial proposals, public consultations, and committee hearings, to advertisement. By the time any action is authorised, we have a comprehensive backstory in our unrivalled database.

Update

We update this information daily, in order to maintain full accuracy. This also allows us to generate national geographical data faster than any individual local authority.

Verify

We operate a highly effective Triple Quality Check method for our data capture.
All data is verified and put through stringent quality assurance checks to guarantee the highest quality of information.

 

 

Lender Acceptance

Please click here to find out which lenders accept personal searches


 

Important Consumer Protection 

Please click here to view our Important Consumer Protection Information


Cancellation Policy

At OneSearch Direct, we understand that the need to cancel a search request may occasionally arise. Wherever possible, we will cancel a request without attaching a charge. In some instances, however, we may need to recover costs which have already been incurred. Any such costs will be applied in line with the following timescales: Any personal search cancelled up to one working day after the order is placed can be cancelled without charge; Any personal search cancelled on the expected return date, or one working day before, will attract a 100% charge; Any personal search cancellation request made between these times will attract a 50% charge; Any ancillary report cancellation request received where no work has been carried out can be cancelled without charge. Any direct costs incurred will be passed on and charged in full. Should you have any questions regarding the cancellation policy please contact the Customer Services Department on 0800 052 0117.


Get In Touch

 

 

You can contact customer services on:-

You can also get in touch via social media:-

 

 

Opening hours are 8:30am to 5:00pm Monday to Friday.