We have received the following LandSearch notification from Southern Water Services, which has been reproduced for your information below. Please note: whilst this notification relates to all drainage companies and commercial drainage searches in England, this does not affect OneSearch DW searches
Preparing for retail market opening in the water industry: Impacts for the Commercial Drainage and Water Enquiry
From April 2017, all non-household customers in England will be able to choose who supplies their water and sewerage retail services. This is a result of a change in the law under the Water Act 2014, designed to introduce competition into the water industry.
While existing water companies will still own and maintain the water and sewerage networks, services including billing, handling customer queries and complaints, and meter reading will be provided by a number of different companies.
This change will have an impact on the Commercial Drainage and Water Enquiry (CommercialDW). From April 2017, this will affect the answers to the following questions:
· Is a surface water drainage charge payable?
· Who bills the property for sewerage services?
· Who bills the property for water services?
With surface water, the Enquiry will continue to indicate whether or not surface water discharges to a public sewer. Where such connections exist, a drainage charge may apply.
In terms of who bills a property, the existing owner should be in a position to let you know who the current retailer is. A full list of potential retailers is available at www.open-water.org.uk/for customers/find a supplier/.
It also means that the current question:
What is the current basis for charging for sewerage and water services at the property?
Will be replaced by the question:
Is there a meter installed at this property?
All other information usually contained in your CommercialDW Enquiry will remain as comprehensive as it is currently.
If you would like further information on competition in the non-household retail market you can visit: https://www.southernwater.co.uk/countdown
Alternatively, if you have a question relating to LandSearch services please:
Call us on 0845 270 0212
Email us at firstname.lastname@example.org
Or visit our website www.southernwater.co.uk/property-searches