Cookies and GDPR

I Agree OneSearch.Direct saves a small piece of information (a "cookie") on your device to allow us to gather statistics about how our visitors use our site, to distinguish customers who are logged in, and to allow us to diagnose problems customers may have using the site. If you use this website without disabling cookies in your browser, you grant us permission to store this information on your device.

If you want more information about what information we keep and how it's used, please see our Privacy Policy.

oneSearch Logo

 OneSearch Express: Transact within 24 hours!

LandSearch notification

LandSearch notification header image
We have received the following LandSearch notification from Southern Water Services, which has been reproduced for your information below. Please note: whilst this notification relates to all drainage companies and commercial drainage searches in England, this does not affect OneSearch DW searches. Preparing for retail market opening in the water industry: Impacts for the Commercial Drainage and Water Enquiry From April 2017, all non-household customers in England will be able to choose who supplies their water and sewerage retail services. This is a result of a change in the law under the Water Act 2014, designed to introduce competition into the water industry. While existing water companies will still own and maintain the water and sewerage networks, services including billing, handling customer queries and complaints, and meter reading will be provided by a number of different companies. This change will have an impact on the Commercial Drainage and Water Enquiry (CommercialDW). From April 2017, this will affect the answers to the following questions: · Is a surface water drainage charge payable? · Who bills the property for sewerage services? · Who bills the property for water services? With surface water, the Enquiry will continue to indicate whether or not surface water discharges to a public sewer. Where such connections exist, a drainage charge may apply. In terms of who bills a property, the existing owner should be in a position to let you know who the current retailer is. A full list of potential retailers is available at customers/find a supplier/. It also means that the current question: What is the current basis for charging for sewerage and water services at the property? Will be replaced by the question: Is there a meter installed at this property? All other information usually contained in your CommercialDW Enquiry will remain as comprehensive as it is currently. If you would like further information on competition in the non-household retail market you can visit: Alternatively, if you have a question relating to LandSearch services please: Call us on 0845 270 0212 Email us at Or visit our website